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Different levels of in-home support are available and knowing which government funded package is right for you or your loved one will mean assessing individual circumstances against the different levels and types of care available.


This booklet provides you with an outline of the types of in-home care packages that are available and how Care Connect can support you to get the support you deserve.

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What’s inside

Home Care Packages (HCP)

Commonwealth Home Support Program (CHSP)

Out of Hospital Care

How Care Connect supports you and your loved ones

#1 Guide you through the in-home care options available

As we age, our needs change, and we may require additional support at home.


There are three main types of government funded in-home care programs available: Home Care Packages (HCP), the Commonwealth Home Support Program (CHSP) and Out of Hospital Care (OHC). Each of these programs operate differently, with different levels of care, and different eligibility criteria.


Click here for more information about home care packages and the four levels of supportthe types of in-home care programs and packages available.

#2 Assist you with your in-home care application

We understand the barriers that individuals and their families meet whilst applying for, and receiving care.


The experienced and friendly team at Care Connect are here to listen and support you on your home care journey. We will work with you and your loved ones to help you navigate the aged care system ensuring you get the care you deserve.

#3 Develop a Care Plan tailored to your needs and goals

We meet with you, and your loved ones, to tailor a personalised Care Plan that helps you get the best care for your assigned budget. Our team cares about your wellbeing and will design a Care Plan that supports your changing needs while ensuring you retain your independence and connections to your community. 

We are government approved, and not affiliated with any residential Aged Care organisations. 

#4 Organise and manage your ongoing support services

We believe that there should be no compromise on how you, or your loved ones, live your lives. Care Connect’s carefully selected expert team is passionate about providing only the highest quality in-home care, whilst empowering people to remain independent, connected and active in their communities as much as possible.


We offer a broad range of services, encompassing everything from home care, personal care, social support and home modification. We have more than 25 years of expertise and build close relationships with clients and the families that choose us to manage their care. We work alongside them to provide person-centred care, support and encouragement, so that they reach their individual goals.

Care Connect’s focus is to provide the care and support that older Australians deserve, so they can remain living in their own homes and connected to the community.
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