Finding the right support to continue living life the way you want can sometimes be challenging. The government provides Home Care Packages with customised services and care to assist you to continue to live safely at home and in your community.
This booklet provides a simple, step-by-step guide to help you through the process of getting in-home care - from making the initial application through to receiving your services.
Starting your in-home care journey
Getting assessed for in-home care
Learning the outcome of your assessment
Your Home Care Package is assigned
Finding the right In-Home Care Provider
Starting to receive your services
As we age, our needs change, and we may require additional support at home.
There are three main types of government funded in-home care programs available: Home Care Packages (HCP), the Commonwealth Home Support Program (CHSP) and Out of Hospital Care (OHC). Each of these programs operate differently, with different levels of care, and different eligibility criteria.
Click here for more information about the types of in-home care programs and packages available.
We understand the barriers that individuals and their families meet whilst applying for, and receiving care.
The experienced and friendly team at Care Connect are here to listen and support you on your home care journey. We will work with you and your loved ones to help you navigate the aged care system ensuring you get the care you deserve.
We meet with you, and your loved ones, to tailor a personalised Care Plan that helps you get the best care for your assigned budget. Our team care about your wellbeing and will design a Care Plan that supports your changing needs, while ensuring you retain your independence and connections to your community.
We are government approved, and not affiliated with any residential Aged Care organisations.
We believe that there should be no compromise on how you, or your loved ones, live your lives. Care Connect’s carefully selected expert team is passionate about providing only the highest quality in-home care, whilst empowering people to remain independent, connected and active in their communities as much as possible.
We offer a broad range of services, encompassing everything from home care, personal care, social support and home modification. We have more than 25 years of expertise and build close relationships with clients and the families that choose us to manage their care. We work alongside them to provide person-centred care, support and encouragement, so that they reach their individual goals.